Queensborough Community Pharmacy Policies

Last updated: September 19, 2026

This page contains the Terms of Service, Return & Refund Policy, and Privacy Policy for Queensborough Community Pharmacy and qbcpharmacy.com.

By accessing our website, using our services, or placing an order, you agree to the terms and policies described below.

Terms of Service

About This Website

This website is operated by Queensborough Community Pharmacy. Throughout this website, the terms “we,” “us,” and “our” refer to Queensborough Community Pharmacy.

Our website and online store are hosted using Shopify, which provides the e-commerce platform that allows us to offer products and services online.

By visiting our website or purchasing from us, you agree to these Terms of Service and any additional policies referenced on our website.

Eligibility and Acceptable Use

You must be at least the age of majority in your province, territory, state, or other jurisdiction of residence to make purchases through our website, or have the permission of a parent or legal guardian where appropriate.

You may not use our website, products, or services for any unlawful or unauthorized purpose.

You must not attempt to interfere with the security or operation of our website, introduce malicious software, gain unauthorized access to our systems, scrape or misuse website content, or use our services in a manner that violates applicable law.

We reserve the right to restrict or terminate access to our website or services where these Terms are violated.

Product Information

We make reasonable efforts to ensure that product descriptions, photographs, pricing, availability, and other information displayed on our website are accurate.

However, occasional errors, omissions, manufacturer changes, packaging changes, or inventory discrepancies may occur.

Product photographs are provided for reference. Packaging, labeling, colour, size, or appearance may change without notice and may differ from the image displayed online.

We reserve the right to correct errors or inaccuracies and to update product information at any time.

Health and Product Information

Information provided on our website is intended for general informational purposes and should not replace individualized advice from a pharmacist, physician, or other qualified healthcare professional.

Always read the product label and follow the manufacturer's directions.

If you have questions about whether a product is appropriate for you, please contact a healthcare professional.

Pricing

Prices are shown in Canadian dollars unless otherwise indicated.

Prices, promotions, discounts, and product availability may change without notice.

If an obvious pricing or product-information error is discovered after an order is placed, we reserve the right to contact you to correct the order or cancel and refund the affected item or order.

Orders

We reserve the right to accept, refuse, limit, or cancel an order where reasonably necessary, including in cases involving product availability, suspected fraud, pricing errors, unusual order quantities, regulatory requirements, or suspected resale activity.

If we cancel an order after payment has been processed, the applicable amount will be refunded to the original payment method.

You are responsible for providing complete and accurate billing, shipping, delivery, contact, and account information.

Pickup, Local Delivery and Shipping

Pickup, local delivery, product availability, and Canada Post shipping are governed by our separate Shipping, Pickup & Delivery Policy.

Shipping rates, when applicable, are calculated at checkout.

Third-Party Services and Links

Our website may use or provide access to third-party services, applications, payment processors, websites, or other resources.

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